Privacy Policy

Last Updated: April, 2026

Quantum Direct Logistics LLC (“Quantum Direct Logistics,” “we,” “our,” or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with us, including through our website, communications, and business operations.

"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes."

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Company name or business affiliation
• Carrier or driver identifiers
• Employment or contractor information (if applicable)
• Any information submitted through our contact forms or Individual Rights Request Form

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and referring URLs
• Basic analytics data

We do not collect sensitive personal information unless you voluntarily provide it.

C. Information from Business Interactions

For carriers, shippers, and business partners, we may collect:

• Business contact information
• Insurance and safety documentation
• Compliance related information
• Operational details necessary to facilitate freight brokerage services

Quantum Direct Logistics does not maintain inventory, warehouses, or leased property and does not collect consumer financial account numbers, Social Security numbers, or biometric data.

2. How We Use Personal Information

We use personal information for the following purposes:

• To provide and operate our freight brokerage services
• To communicate with customers, carriers, and business partners
• To verify identity and maintain compliance
• To respond to inquiries and rights requests
• To maintain safety, security, and fraud prevention
• To improve website performance and user experience
• To meet legal, regulatory, and contractual obligations

We do not use personal information for automated decision making or profiling.

3. How We Share Personal Information

A. Service Providers

Trusted vendors who assist with:

• Website hosting
• Email communications
• Compliance and operational support
• Data security and analytics

These providers are contractually required to protect your information.

B. Carriers, Shippers, and Business Partners

Only when necessary to facilitate freight movement, verify credentials, or complete a transaction.

C. Legal and Regulatory Authorities

When required to:

• Comply with applicable laws
• Respond to lawful requests
• Protect our rights, safety, or property

We do not sell personal information.

4. Cookies and Tracking Technologies

Our website may use:

• Essential cookies
• Performance and analytics cookies

You can adjust your browser settings to block or delete cookies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

Retention periods vary depending on the type of information and applicable laws.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request deletion of your personal information
• Request correction of inaccurate information
• Request a copy of your information (data portability)
• Opt out of certain data uses (where applicable)
• Withdraw consent (if consent was previously given)

To exercise your rights, you may submit an Individual Rights Request Form or contact us using the information below.

We may need to verify your identity before processing your request.

8. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from minors.

9. Links to Third Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of third party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates when the latest version was published.

11. Contact Us

If you have questions or wish to exercise your privacy rights, you may contact us at:

Quantum Direct Logistics LLC
10405 Gary Rd
Potomac, MD 20854
Email: contact@qdlogx.com
Phone: +1 227 256 0313